Just one week ago, Netgear officially released firmware version 126.96.36.199_10.2.60 to address bugs with a previously released and abruptly removed firmware version 188.8.131.52_10.2.58 for the Netgear R7000 router. While firmware version 184.108.40.206_10.2.60 did appear to stabilize the R7000 router and resolve some of the issues with firmware version 220.127.116.11_10.2.58, it also created a new issue – sporadic reboots.
The sporadic reboots aren’t exactly new to me. In my experience with firmware version 18.104.22.168_10.2.58, I did experience a couple of sporadic reboots right before Netgear released firmware version 22.214.171.124_10.2.60 along with the other issues. Those sporadic reboots may have been related to the out of memory issue which was one of the issues firmware version 126.96.36.199_10.2.60 fixed.
After upgrading to firmware version 188.8.131.52_10.2.60, the Netgear R7000 router did appear to stabilize and operate normally for a couple of days. However, I started noticing sporadic reboots on the Netgear R7000 shortly thereafter. In the past week, the R7000 has sporadically rebooted at least twice. Upon reviewing posts on the Netgear Community site, I did find similar complaints about firmware version 184.108.40.206_10.2.60. The consensus on how to fix the issue is to revert down to firmware version 220.127.116.11_10.2.44 until Netgear releases a proper, stable firmware upgrade that addresses this issue.
I’m generally not a fan of downgrading firmware as downgrades can create their own havoc; however, in this circumstance, it appears to be the only viable option, so I’ve gone ahead and reverted down to firmware version 18.104.22.168_10.2.44. Firmware version 22.214.171.124_10.2.44 is generally stable; however, I did have issues with the built-in VPN functionality which seemed to be resolved in firmware version 126.96.36.199_10.2.60.
Hopefully, lessons have been learned and we’ll get a stable firmware upgrade from Netgear that addresses all these issues soon! Until then, let’s hope reverting to firmware version 188.8.131.52_10.2.44 restores order to this firmware chaos.
UPDATE: After further testing, I did notice issues with Wi-Fi connectivity and performance after reverting to firmware version 184.108.40.206_10.2.44. Some devices had trouble reconnecting to the Wi-Fi network on both the 2.4G and 5G networks. After some attempts to resolve the issue, I decided to go back to firmware version 220.127.116.11_10.2.60. While I could try a hard reset of the router, I’m not overly confident the result would differ. If you are able to revert to firmware version 18.104.22.168_10.2.44 and get the R7000 stable, stick with it for now. If not, as in this case, go back to firmware version 22.214.171.124_10.2.60 or consider getting another router. A new router seems inevitable.