Netgear Releases FW 1.0.9.64_10.2.64 for R7000; Early Reviews Not Promising

Netgear recently released firmware version 1.0.9.64_10.2.64 for the Netgear R7000 AC1900 Nighthawk Smart Wi-Fi router. For those continuing to experience issues with the Netgear R7000 running firmware version 1.0.9.60_10.2.60, don’t rely on this latest update to resolve your issues. Based on some early reviews and comments from Netgear Community posts, this latest firmware release does not appear to fix or resolve the ongoing issues brought about by firmware versions 1.0.9.60 or 1.0.9.58.

According to Netgear’s firmware release notes, firmware version 1.0.9.64_10.2.64 includes the following:

New features and enhancements:

  • Improves the network device identification.

Bug Fixes:

  • Fixes the issue where the router should not remember the device name that was changed before the reset.

  • Fixes the issue where the OpenVPN client Connection Type shows as wired in the Attached Devices page but no information about the client shows in the VPN Client Devices tables.

  • Fixes the issue where the user can access the Internet Setup page via the Router/AP/Bridge/Repeating mode page.

  • Fixes the issue where some functions are grayed out if the user is using Firefox as the web browser.

  • Fixes the issue where watch devices cannot be detected and don’t display on the attached devices page.

  • Fixes the issue where some devices will display an unknown device name.

  • Fixes the issue where offline devices do not disappear.

  • Fixes the issue where the device name will show an unknown string.

Known Issues:

  • When using the Nighthawk app, the login fails when the password contains special characters.

  • The Internet will not disconnect when using a static WAN IP address and has reached the monthly traffic meter limit.

  • When disabling Circle using the Nighthawk app, the GUI still shows the Circle status as enabled.

The release notes make no mention of any fix for the dropped wireless connections or sporadic router reboots. If your Netgear R7000 router is running stable on firmware version 1.0.9.42, your safest bet is to stick with it. If you are feeling bold and want to do your own testing, you can download the latest firmware release through the R7000’s dashboard or directly from the Netgear support website.

Personally, until Netgear releases a solid piece of firmware to resolve the ongoing issues with the R7000, there’s no reason to continue putting time and effort into trial and error fixes. It’s time to move on.

If you’re interested, below are some stable routers I’ve used along with some new routers I’m looking into.

LINKS:

Note: The links below include Affiliate Links. Please review the section entitled "Affiliate Links" in the Terms of Use of this website for additional information.

Stable Netgear Routers I’ve Used

Netgear R8000 AC3200 Nighthawk AC3200 Tri-Band WiFi Router – https://amzn.to/2W6zSWv

Netgear R8300 AC5000 Nighthawk X8 Smart WiFi Router – https://amzn.to/2AXDDEC

Alternative Routers I’m Considering

Synology RT2600 AC – https://amzn.to/2W0ZDHP  

Netgear XR700 AD7200 Nighthawk Pro Gaming WiFi Router – https://amzn.to/2MnzePK

Netgear RAX80 AX6000 Nighthawk AX8 8-Stream WiFi Router – https://amzn.to/2RTqlms

AmpliFi Mesh Wi-Fi System - https://amzn.to/2SaYpup

RELATED POSTS:

Stabilizing The Netgear R7000 Router Running FW 1.0.9.60_10.2.60

Here We Go Again! Netgear FW v.1.0.9.60_10.2.60 Fixes Some Bugs; Creates New Issue on R7000

Netgear Releases FW 1.0.9.60_10.2.60 for R7000 Router; Fixes Bugs with FW v.1.0.9.58_10.2.58

Connectivity Issues After Upgrading Netgear R7000 To Firmware v.1.0.9.58_10.2.58

Here We Go Again! Netgear FW v.1.0.9.60_10.2.60 Fixes Some Bugs; Creates New Issue on R7000

Just one week ago, Netgear officially released firmware version 1.0.9.60_10.2.60 to address bugs with a previously released and abruptly removed firmware version 1.0.9.58_10.2.58 for the Netgear R7000 router. While firmware version 1.0.9.60_10.2.60 did appear to stabilize the R7000 router and resolve some of the issues with firmware version 1.0.9.58_10.2.58, it also created a new issue – sporadic reboots.

The sporadic reboots aren’t exactly new to me. In my experience with firmware version 1.0.9.58_10.2.58, I did experience a couple of sporadic reboots right before Netgear released firmware version 1.0.9.60_10.2.60 along with the other issues. Those sporadic reboots may have been related to the out of memory issue which was one of the issues firmware version 1.0.9.60_10.2.60 fixed.

After upgrading to firmware version 1.0.9.60_10.2.60, the Netgear R7000 router did appear to stabilize and operate normally for a couple of days. However, I started noticing sporadic reboots on the Netgear R7000 shortly thereafter. In the past week, the R7000 has sporadically rebooted at least twice. Upon reviewing posts on the Netgear Community site, I did find similar complaints about firmware version 1.0.9.60_10.2.60. The consensus on how to fix the issue is to revert down to firmware version 1.0.9.42_10.2.44 until Netgear releases a proper, stable firmware upgrade that addresses this issue.

I’m generally not a fan of downgrading firmware as downgrades can create their own havoc; however, in this circumstance, it appears to be the only viable option, so I’ve gone ahead and reverted down to firmware version 1.0.9.42_10.2.44. Firmware version 1.0.9.42_10.2.44 is generally stable; however, I did have issues with the built-in VPN functionality which seemed to be resolved in firmware version 1.0.9.60_10.2.60.

Hopefully, lessons have been learned and we’ll get a stable firmware upgrade from Netgear that addresses all these issues soon! Until then, let’s hope reverting to firmware version 1.0.9.42_10.2.44 restores order to this firmware chaos.

UPDATE: After further testing, I did notice issues with Wi-Fi connectivity and performance after reverting to firmware version 1.0.9.42_10.2.44. Some devices had trouble reconnecting to the Wi-Fi network on both the 2.4G and 5G networks. After some attempts to resolve the issue, I decided to go back to firmware version 1.0.9.60_10.2.60. While I could try a hard reset of the router, I’m not overly confident the result would differ. If you are able to revert to firmware version 1.0.9.42_10.2.44 and get the R7000 stable, stick with it for now. If not, as in this case, go back to firmware version 1.0.9.60_10.2.60 or consider getting another router. A new router seems inevitable.

Netgear Releases FW 1.0.9.60_10.2.60 for R7000 Router; Fixes Bugs with FW v.1.0.9.58_10.2.58

Netgear officially released firmware version 1.0.9.60_10.2.60 late Tuesday to fix bugs with previously released and now removed firmware version 1.0.9.58_10.2.58. Earlier on Tuesday, the new firmware version 1.0.9.60_10.2.60 was available for download directly through the Netgear R7000 admin console; however, no release notes nor related documentation were available through the admin console or on the Netgear support website at the time.

Netgear has now provided release notes on firmware version 1.0.9.60_10.2.60 as well as made the download link available on the Netgear support website. According to Netgear, firmware version 1.0.9.60_10.2.60 includes the following bug fixes:

  • Fixes the issue where the WiFi performance drops

  • Improves the WAN throughput when the traffic meter is enabled

  • Fixes the attached device list issue where devices disappear from the list and cannot be edited in the GUI or Nighthawk app

  • Fixes some security issues

  • Fixes the installation wizard for AP mode.

  • Fixes the issue where the wrong connection type displays in the Access Control page

  • Fixes the issue where the speed test results always shows “0”

  • Fixes the issue where the BASIC page does not display the correct WiFi password when the security mode is in Enterprise mode

  • Fixes the issue where the same network names can be used for the main and guest 2.4 GHz or 5 GHz networks.

  • Fixes the issue where WPS still works even if the WiFi radio is disabled

  • Fixes the potential out of memory issue

If you’ve been experiencing issues after installing firmware version 1.0.9.58_10.2.58 on a Netgear R7000 router, try upgrading to firmware version 1.0.9.60_10.2.60 to see if it resolves your issues.

From my own experience, after upgrading to firmware version 1.0.9.58_10.2.58, I noticed issues including devices losing or dropping the connection to the 5G wireless network, unable to detect the 5G wireless network SSID, latency or loss of connectivity over the 5G wireless network, sporadic or intermittent connectivity issues over the wired network and spontaneous reboot of the Netgear R7000 router. The issues were occurring multiple times daily and seemingly getting worse.

Since upgrading to the new firmware version 1.0.9.60_10.2.60, the Netgear R7000 has been stable and operating normally. Granted, it’s only been slightly over a day since I’ve installed the new firmware, but it looks promising. Fingers crossed!

Connectivity Issues After Upgrading Netgear R7000 To Firmware v.1.0.9.58_10.2.58

If you’ve recently upgraded your Netgear R7000 router to firmware version 1.0.9.58_10.2.58 and have been experiencing intermittent or sporadic connectivity issues with your router’s 5G wireless network connection, wired network connection or the like, it may be due to the firmware. Issues that I’ve experienced include devices losing or dropping the connection to the 5G wireless network, unable to detect the 5G wireless network SSID, latency or loss of connectivity over the 5G wireless network, sporadic or intermittent connectivity issues over the wired network and spontaneous reboot of the Netgear R7000 router.

Netgear has quietly pulled firmware version 1.0.9.58_10.2.58 along with its release notes and related documentation from their support website. The Netgear support website currently lists firmware version 1.0.9.42 as the current version. You don’t necessarily need to revert to firmware version 1.0.9.42 if you are currently on firmware version 1.0.9.58_10.2.58.

Just as quietly as Netgear removed firmware version 1.0.9.58_10.2.58, Netgear has also quietly released firmware version 1.0.9.60_10.2.60, which is available for download via the Netgear R7000 router’s admin console. You’ll need to first login to your Netgear R7000 router. Upon successful login, you should see a message at the top of the admin console homepage indicating that a new firmware version for the Netgear R7000 is available. Clicking on the message should take you to the “Router Update” page where you can download and install firmware version 1.0.9.60_10.2.60. Alternatively, from the admin console homepage, you can go to the “Advanced” tab then under “Administration,” go to “Router Update” and click “Check” to check for and install the new firmware. The router will require a reboot to complete the firmware upgrade.

Netgear has not provided any release notes or related documentation regarding firmware version 1.0.9.60_10.2.60 as of the date of this post so be sure to check the Netgear support website for further updates.

Hopefully, firmware version 1.0.9.60_10.2.60 does the trick!